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Frequently Asked Questions (FAQs)

Every pair of Bradford Shoes has a built-in concealed height increaser inner sole to raise your height. From the outside Bradford Shoes looks just like ordinary low-heeled shoes. Depending on the style we have shoes that make you taller by 2.5 inches, 3 inches, 3.5 inches and even up to 4.5 inches.

Yes, Bradford Shoes are good for daily use. You can easily wear them the whole day long at home, at work, at a party, at a wedding, at a meeting, etc.

Our size range is US size 6–9.5. You can also order from size 38-44. Do email us if you have special requirements as we might have them. We have formal dress shoes, casual shoes, sports shoes and smart casual shoes in our collection. Please visit our website to see our entire collection.

It is important to note that feet size do change over time that is why we strongly suggest you to measure your feet to get your current size with our easy SIZE FINDER. (link to size finder)

We have shipped thousands of shoes worldwide in all continents via TNT Express and via post. We are able to provide safe, secure and worry free shopping thru our online shopping cart. Or if you wish you can email us at  anytime for your orders. We accept Visa, MasterCard, American Express, and Paypal. Please note that we do not accept C.O.D. orders. We also accept bank/wire transfers (please email for details)
In the Philippines we have several stores and outlets where you can buy Bradford Shoes. (Click here for a list of our stores.) If you cannot come to our stores we do ship nationwide and internationally EVERYDAY. Click here to learn how to order online.

All of our shoes are made from high quality genuine cow, ox or kid leather. The fine leathers that we use are nappa, box leather, patent, sides, cow softie, suede to name a few.

Please check the online catalog for availability.

Yes. All Bradford shoes pass through stringent quality control.  Every pair is made from genuine leather (both upper and lining unless stated otherwise) for durability to give you many years of service. We stand by our quality and all shoes ordered from this website comes with 30 day guarantee for manufacturing defects.

Sorry we don’t have a catalog. We believe that the internet offers a far more economical and environmental friendlier alternative to a printed catalog. Moreover, the fast changing nature of our business and the various new models that flow in on a continuous basis, do not make it worthwhile to print a catalog. We continuously update and improve our website and consider it as our online catalog that is up-to-date at any time.

We don’t have other models nor sizes nor colors available than those displayed on our website. The entire collection is presented online

It’s not possible to change the height increase level of a particular model. Every model is designed in such a way to give space to a certain height increase. Moreover, the inside sole is fixed in the shoe so it’s not possible to remove it and to replace it by another insole.

No, we recommend that you select the same shoe size than you generally wear. Our shoes are made according to the standard US size range so you should not consider taking a smaller or larger size. It is important to note that feet size do change over time that is why we strongly suggest you to measure your feet to get your current size with our easy SHOE SIZE FINDER.


Likewise, it is our experience that return customers always select the same shoe size again, so you don’t have to worry too much about ordering a wrong shoe size.

If you are flatfooted, we strongly suggest you give it a try because most people with flatfoot feel more comfortable when wearing elevator shoes.

Believe it or not, but our shoes have a good influence on the spine, more particularly on the upper part of the spine. The hidden sole at the inside of the shoe forces you to walk straighter because the center of gravity automatically moves backwards (you are off balance when you bent with Bradford Shoes). Of course, walking straighter positively affects your spine and reduces back complaints. The fact that you need to walk straighter with Bradford Shoes will give you even more height!

Making a purchase could not be easier. Just browse our Catalog, and click on any items that you wish to buy and add them to the shopping cart. After you have finished your selection, click on “Checkout” and you will be asked for a few details which we need to be able to complete the order. The web-site includes an automatic stock control system. In most cases, it should be impossible to order goods that are not in stock as the site is updated on a daily basis.

Paypal is the most trusted, fastest, easiest, and most secure way to make payments for your online purchases anywhere in the world. PayPal is accepted worldwide, and can be used to make payments internationally and it just takes minutes. You can register for a PayPal account by visiting and clicking on the ‘Sign Up’ button at the top of the page. After you complete the registration form, PayPal will send you a confirmation email. It will contain instructions to complete the registration process. Once your PayPal account has been created, you can use it to pay for products anywhere over the web.

If your selected payment method is wire (bank) transfer and are not familiar with the process, simply go to your bank and bring our complete bank details (which we will email you) with the SWIFT code and the bank will gladly assist you.

If your ordered shoes are not in stock anymore, we will notify you and ask if you want another style or you may also opt for a refund.

The duration of the shipment depends on your location and/or your selected shipping method. Once your payment has reached us we normally dispatch it within 24 hours. In the Philippines, orders are delivered within 48 to 72 hours. Postal shipments arrive 1-3 weeks for most cities. 

Yes, if you bought the shoes from this website then you can return the shoes if the size is not correct or it is not up to your expectation. We will exchange the goods in the requested size at no extra charge if we sent you the wrong size. If the requested size is not available anymore, you will be offered the possibility to have it exchanged with another model that does not exceed the price of the returned model. You can also request a refund if you don’t want to exchange the returned model.

Bradford’s shopping cart, as well with all order information, is fully SSL encryption-protected, Likewise, when you enter your credit card details, the numbers go straight to the bank’s server and do not pass our server. This means we do not see your credit card details. The only data we get is the amount you sent.

SSL (Secure Sockets Layer) SSL is an accepted standard protocol for transferring information securely across the Internet. It encrypts data passed between the server and the browser, ensuring that unauthorized parties cannot interpret sensitive, confidential, or personal information such as phone numbers and addresses. We use SSL secure server to protect data passing through our website, such as responses collected through email forms. We will not sell, share or rent this information to others. All customer information is stored in our supervised office

Likewise, to protect our customers’ accounts we do not accept third-party requests to modify customers’ privacy preferences. Bradford Shoes respects its customers’ privacy and works diligently to protect it.

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